Packaging Manufacturer | Labels | Stickers | Holograms | Industrial Products New Hologram Security Solutions Available Now! • | Custom Labels & Barcode Stickers Manufacturer in India

Siyaji IndustriesTM

Crafting Resilience

Siyaji Industries

Business Solutions


Terms & Conditions

Got questions? We have the answers.

Terms & Conditions

Welcome to Siyaji Industries. These Terms and Conditions govern your use of our website and all interactions related to the purchase and use of our products and services.

Last Updated: January 1, 2025

1. Introduction

Siyaji Industries is a manufacturer and supplier of a diverse range of products, including but not limited to:

  • Packaging materials
  • Self-Adhesive Labels
  • Stickers and Holograms
  • Industrial products
  • Refractory materials including ramming mass

By accessing our Site, requesting a quote, placing an order, or using our services, you agree to be bound by these Terms and Conditions.

2. Company Information

Company Name: Siyaji Industries / Siyaji Industries

Registered Address: Nehru Road, Chirkunda – 828202, Dhanbad, Jharkhand, India.

Contact Information:

  • Telephone: 06540-356732
  • Mobile: +91 9934004470
  • Email: info@siyajiindustries.com (for general inquiries); sales@siyajiindustries.com (for sales and orders)

3. Orders and Acceptance

  • Quotations: All price quotes provided by Siyaji Industries are valid for a period of 30 days from the date of issue, unless otherwise stated.
  • Order Placement: An order is only deemed accepted by Siyaji Industries once we have issued a written order confirmation. We reserve the right to refuse or cancel any order at our discretion.
  • Order Details: It is the customer's responsibility to provide complete, accurate, and detailed specifications (including artwork, dimensions, materials, and quantities) at the time of order placement.
  • Artwork & Proofs: Customers are responsible for approving digital or hardcopy proofs before production begins. Any changes requested after approval may incur additional charges and affect delivery timelines.
  • Minimum Order Quantities: Some products may have minimum order quantities which will be communicated at the time of quotation.

4. Pricing and Payment Terms

  • Pricing: All prices are quoted in Indian Rupees (INR) and are exclusive of GST and any other applicable taxes, unless otherwise specified.
  • Payment Terms: Unless otherwise agreed in writing, payment terms are 50% advance with the order and the remaining 50% before dispatch.
  • Late Payment: Siyaji Industries reserves the right to charge interest on overdue payments at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
  • Payment Methods: We accept bank transfers, demand drafts, and other payment methods as mutually agreed upon.
  • Price Changes: Siyaji Industries reserves the right to adjust prices due to changes in raw material costs, market conditions, or other factors beyond our control, with reasonable notice to customers.

5. Delivery and Shipping

  • Delivery Timeline: Any stated delivery or production timelines are estimates only and are subject to change due to factors beyond our control, including but not limited to production delays, transportation issues, or force majeure events.
  • Shipping Risk: The risk of loss or damage to the products passes to the customer upon delivery to the carrier. Siyaji Industries is not responsible for any delays, damages, or losses occurring during transit.
  • Shipping Costs: Shipping and handling charges are additional and will be clearly stated on the invoice. The customer is responsible for all shipping-related expenses.
  • Inspection Upon Delivery: Customers should inspect all goods upon delivery and notify both the carrier and Siyaji Industries of any visible damage within 24 hours of receipt.
  • Partial Shipments: Siyaji Industries reserves the right to make partial shipments of an order, with each shipment constituting a separate contract.

6. Returns, Refunds, and Cancellations

  • Cancellation by Customer: Orders in production cannot be cancelled without written consent from Siyaji Industries. Cancellation of confirmed orders may result in cancellation fees.
  • Defective Products: Claims for defective products must be made in writing within 7 days of receipt of goods, accompanied by photographic evidence and a detailed description of the defect.
  • No Returns for Custom Products: Due to the custom-manufactured nature of our products, returns are not accepted for reasons of customer error, change of mind, or incorrect specifications provided by the customer.
  • Warranty: Products are warranted against manufacturing defects for a period specified in the product documentation or order confirmation. This warranty does not cover damage resulting from improper use, storage, or installation.
  • Refund Processing: Approved refunds will be processed within 30 days of authorization and will be issued through the original payment method whenever possible.

7. Intellectual Property

  • Customer Artwork: The customer warrants that any artwork, design, or logo provided to Siyaji Industries for production does not infringe upon any third party's intellectual property rights. The customer agrees to indemnify Siyaji Industries against any claims arising from such infringement.
  • Siyaji Industries Designs: All designs, concepts, and pre-press work created by Siyaji Industries remain our intellectual property until full payment is received. Upon full payment, the customer receives a license to use the final product but not the underlying design files or concepts.
  • Trademarks: All Siyaji Industries trademarks, logos, and brand elements displayed on our website and products are our property and may not be used without prior written permission.
  • Confidentiality: Siyaji Industries agrees to maintain the confidentiality of customer-provided information and proprietary designs, except as required to fulfill our contractual obligations.

8. Limitation of Liability

Siyaji Industries's total liability to the customer, for any claim arising out of or relating to these Terms or the products, shall not exceed the total price paid by the customer for the specific products giving rise to the liability.

In no event shall Siyaji Industries be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

9. Force Majeure

Siyaji Industries shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to:

  • Acts of God, natural disasters, or extreme weather conditions
  • War, terrorism, riots, or civil unrest
  • Government actions, embargoes, or changes in law
  • Acts of civil or military authorities
  • Fire, floods, accidents, or explosions
  • Strikes, labor disputes, or shortages of materials
  • Power outages, internet failures, or telecommunications disruptions
  • Pandemics, epidemics, or public health emergencies

In such events, delivery timelines will be extended for a period equal to the time lost due to the delay.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Dhanbad, Jharkhand, India.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.

11. Changes to Terms

Siyaji Industries reserves the right to modify these Terms and Conditions at any time. The most current version will always be posted on our website with the updated "Last Updated" date.

Continued use of our website, services, or products after any such changes constitutes your acceptance of the new Terms and Conditions. We encourage you to periodically review this page for the latest information on our terms of service.

12. Website Use

  • Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
  • Prohibited Uses: You agree not to use the website for any unlawful purpose or in any way that might harm, damage, or disrupt the website or its services.
  • Content Accuracy: While we strive to provide accurate information, we do not warrant that product descriptions, pricing, or other content on the website is complete, reliable, current, or error-free.
  • Third-Party Links: Our website may contain links to third-party websites. These links are provided for your convenience only, and we are not responsible for the content or practices of these sites.

13. Product Information

  • Technical Specifications: Product specifications, performance data, and technical information are provided for general guidance. Actual performance may vary based on application, environmental conditions, and proper usage.
  • Product Changes: Siyaji Industries reserves the right to make changes to product specifications, materials, or designs without prior notice, provided that such changes do not materially affect product performance or quality.
  • Application Suitability: It is the customer's responsibility to ensure that our products are suitable for their intended application. We recommend consulting with our technical team for specific application requirements.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: info@siyajiindustries.com
  • Tel: 06540-356732
  • Mobile: +91 9934004470
  • Address: Siyaji Industries, Nehru Road, Chirkunda – 828202, Dhanbad, Jharkhand, India.
  • Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST

Questions About Our Terms?

If you have any questions or need clarification about our Terms & Conditions, please reach out to us.

Contact Us

Quick Contact

Email: info@siyajiindustries.com

Phone: 06540-356732

Mobile: +91 9934004470

Hours: Mon-Sat, 9AM-6PM

Trusted by Industry Leaders

Hear what our valued clients have to say about their experience with Siyaji Industries

"The consistent quality and high refractoriness of Siyaji's ramming mass have significantly reduced our furnace downtime."

- Rajesh Kumar

"We've been using Siyaji products for over five years. Their reliability and flawless range make them our go-to supplier."

- Priya Sharma

"In our industry, precision is non-negotiable. Siyaji's materials meet our stringent standards perfectly."

- Anil Patel

"Siyaji's ramming mass has improved our production efficiency by 18%. Excellent quality and performance."

- Vikram Singh

"The technical support from Siyaji's team helped us optimize our furnace operations significantly."

- Sanjay Mehta

"Excellent product quality and timely delivery. Their ramming mass has reduced our maintenance costs."

- Rahul Verma

"We've been working with Siyaji for 3 years and their consistency is remarkable across all batches."

- Neha Gupta

"Siyaji's products have helped us achieve better temperature control and improved furnace efficiency."

- Arun Joshi

"The quality is consistent batch after batch. Their customer service team is very responsive."

- Pooja Reddy

"We switched to Siyaji last year and have seen a 25% reduction in furnace lining repairs. Highly recommended!"

- Mohit Agarwal

"Excellent thermal stability and erosion resistance. Has exceeded our expectations in every aspect."

- Deepak Malhotra

"Their technical team provided excellent guidance during our furnace upgrade. Products are reliable."

- Kavita Singh

"The purity and composition is perfect for our precision applications. We've been customers for 4 years."

- Rohan Kapoor

"Outstanding product quality and technical support. Helped us optimize our application for better performance."

- Anjali Desai

"We appreciate their commitment to quality and customer satisfaction. Improved our furnace efficiency."

- Vishal Kumar

"Excellent thermal shock resistance. Significantly extended our furnace lining life compared to previous suppliers."

- Nitin Sharma

"Great product with consistent performance. Technical support team is always available to help."

- Sunil Mehta

"We've reduced energy consumption by 12% after switching to Siyaji. The product quality is exceptional."

- Rajiv Nair

"Excellent compaction properties and provides uniform lining. Highly satisfied with the performance."

- Manish Patel

"Their ramming mass withstands extreme temperatures without compromising quality. Very reliable."

- Sameer Khan

"Consistent delivery and excellent after-sales service. A trustworthy partner for our business."

- Anita Joshi